Traditional Direct Sales Representatives

As an Direct Sales Representative within TAL's team, you will play a key role in helping Australians protect what matters most. Through consultative conversations, you'll understand customers' needs and provide tailored life insurance solutions while delivering an exceptional customer experience. This is an excellent opportunity for a customer-focused sales professional looking to build a rewarding career in the life insurance industry.

In This Role You Will

• Engage with prospective customers through inbound and outbound sales opportunities.
• Identify customer needs and recommend suitable life insurance solutions.
• Build strong customer relationships through meaningful and empathetic conversations.
• Achieve sales, quality and compliance targets.
• Maintain accurate customer records and manage sales activity effectively.
• Collaborate with internal teams to deliver seamless customer outcomes.
• Contribute to a positive, high-performing team culture focused on customer success.

Qualifications

• Previous experience in sales, customer service or a contact centre environment.
• Strong communication and relationship-building skills.
• A customer-first approach with the ability to influence and educate customers.
• Proven ability to work towards targets in a busy environment.
• Excellent organisational skills and attention to detail.
• Ability to work effectively both independently and within a team.
• Experience in life insurance, financial services or a regulated environment is advantageous but not essential.
• A positive attitude, willingness to learn and a passion for helping customers.